What Information We Collect and Why
We collect the information you provide when you register — your name, email address, contact number and account credentials. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, our payment processor records the transaction reference and wallet identifier tied to that transfer; we
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do not store your full mobile banking PIN or password at any point. We also collect device and session data — browser type, IP address and pages visited — to detect unusual activity and keep your account secure. This technical data is not linked to your
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identity for marketing purposes. Where you connect via our mobile interface, your device's OS version may be logged to resolve compatibility issues. We retain account data for as long as your account remains active and for such additional periods as required under applicable law in eligible
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regions. You can ask us to review, correct or remove your data at any time by contacting our support team. Availability of certain data-handling services depends on local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.